We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free refund policy within 30 days of receiving your order. Please note that certain items may be subject to a restocking fee.
Return Process:
To initiate a return, please follow these steps:
– Items must be in their original condition, unused, and with all tags attached.
– Personalized and customized items are not eligible for return unless there is a manufacturing defect or an error on our part.
– Returns must be initiated within 30 days of receiving the order.
Refund Processing:
– Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
– If approved, the refund will be processed to the original method of payment within 5-7 business days.
Exchanges:
– We currently do not offer direct exchanges. If you would like to exchange an item, please follow the return process and place a new order for the desired item.
Cancellations:
– Orders can be cancelled within 24 hours of placement. After this timeframe, orders are processed, and cancellations may not be possible.
Contact Information:
– If you have any questions or concerns regarding your return or refund, please contact our customer service team at info@nirdoshcigarette.com or call +91 98256 98314.
Note:
Return and refund policies are subject to change, and any updates will be reflected on our website.
Return Process:
To initiate a return, please follow these steps:
- Contact our customer service team at info@nirdoshcigarette.com or call +91 98256 98314 to request a return authorization.
- Pack the item securely in the original packaging, if possible, and include all accessories.
- Ship the item to the address provided by our customer service team. Customers are responsible for return shipping costs.
– Items must be in their original condition, unused, and with all tags attached.
– Personalized and customized items are not eligible for return unless there is a manufacturing defect or an error on our part.
– Returns must be initiated within 30 days of receiving the order.
Refund Processing:
– Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
– If approved, the refund will be processed to the original method of payment within 5-7 business days.
Exchanges:
– We currently do not offer direct exchanges. If you would like to exchange an item, please follow the return process and place a new order for the desired item.
Cancellations:
– Orders can be cancelled within 24 hours of placement. After this timeframe, orders are processed, and cancellations may not be possible.
Contact Information:
– If you have any questions or concerns regarding your return or refund, please contact our customer service team at info@nirdoshcigarette.com or call +91 98256 98314.
Note:
Return and refund policies are subject to change, and any updates will be reflected on our website.